X
GO

Looking to join a company with a focus on people?

Our tagline, "It's about people.", also extends to the employees of Settlers Life. The People of Settlers Life are at the heart of the company and are a huge part of its success. In recognition of their importance, Settlers Life offers an extraordinary benefits package and competitive salaries.

We have also developed a broad base of loyal partner agents that recognize the quality of our products and receive competitive commissions that include high renewals and immediate lifetime vesting that helps build a future flow of income for retirement.

Check out the Current Job Opportunities available at our Administrative Office below:

  • Available positions >
  • Telesales Representative
  • Business Analyst - Project Manager

Click on the available tab(s) above to learn about our available positions!

This position is primarily responsible for assisting agents with completing point of sale phone interviews for individuals applying for life insurance. In addition, this position is responsible for making outgoing calls to agents and potential policyholders to complete phone interviews.

 

Primary Duties and Responsibilities

ESSENTIAL FUNCTIONS:

 
  1. Handle incoming calls from our agents to complete point of sale phone interviews for individuals applying for life insurance.
  2. Assist with placing outgoing calls to agents and policyholders to complete phone interviews.
  3. Assist underwriters in an efficient and accurate manner according to prescribed procedures. Duties may include, but are not limited to communication with agents via phone and/or email.
  4. Consistently exhibit satisfactory levels of performance.
  5. Maintain high standards of ethics and confidentiality covering corporate, agent, MIB and customer affairs.
  6. Perform other duties as assigned and directed to satisfaction of manager.
 

Desired Skills and Experience

 

QUALIFICATIONS:

 
  1. Verbal and written communication skills, including telecommunications and email.
  2. Computer skills
  3. Organizational and interpersonal skills
  4. Medical terminology preferred but not required
 

EDUCATION AND TRAINING:

 
  1. High school diploma
 

EXPERIENCE:

 
  1. 1-3 years basic office experience
  2. 1-3 years customer service experience
 

To apply, click here.

The Business Analysis portion of this position is responsible for working with Bristol business units and Information Services staff to facilitate re-engineering and improvements to systems and business processes in order to control costs, improve efficiency, increase sales, and/or accomplish corporate goals.

 

Overview:

The Business Analysis portion of this position is responsible for working with Bristol business units and Information Services staff to facilitate re-engineering and improvements to systems and business processes in order to control costs, improve efficiency, increase sales, and/or accomplish corporate goals. This includes analyzing and documenting business needs, defining cost/benefits, defining opportunities for improvement, developing recommendations and documenting business requirements. Post project review responsibilities include analysis to determine if business objectives were achieved, if costs were within expectations, and to make suggestions for change when appropriate.

The Project Manager portion of this position is responsible for the project charter, organizing the project team, facilitating communications, monitoring project tasks, ensuring that anticipated target dates are met and ensuring that costs remain within budget. Post project responsibilities include the documentation of lessons learned.

This position is expected to work closely with the Madison Program Analysis and Control (PAC) team as the Bristol office representative and to follow PAC established guidelines and standards.

Responsibilities

Business Analysis:

 
  1. Create/convert documented client needs and/or business processes into system improvements following established business analysis standards and practices.
  2. Proactively identify and implement efficiency opportunities: analyze processes, recommend improvements, research potential technology solutions, coordinate the submission of business ideas/opportunities, develop performance metrics and be a catalyst for the change.
  3. Work with business units and other areas of the company to establish project goals and where possible develop and implement targets and metrics to be used in measuring project effectiveness.
  4. Analyze and document business requirements that meet business sponsor needs.
  5. Conduct post project analysis to identify potential improvement in processes, to ensure project goals were met, to evaluate cost variances, to analyze actual versus projected metrics and thus determine the overall effectiveness of the project.
 

Project Management:

 
  1. Provide project management leadership to cross-functional teams, including external resources when necessary. This includes identifying major milestones and delivery dates, managing scope, coordinating resources and scheduling meetings while having a focus on communication and accountability for all team members.
  2. Use a consistent project management and/or system development methodology that includes all appropriate project management forms, documented communications w/ a pre-determined plan to facilitate the appropriate level of communication to all project stakeholders and after project completion documented lessons learned.
  3. 3.Ensure all agreed upon project completion dates are met.
  4. 4.Ensure costs remain within budget.
 

Other:

 
  1. Maintain the Bristol office project list to include project status and assigned priorities
  2. Other duties as assigned.
 

Desired Skills and Experience

QUALIFICATIONS:

 
  1. Strong background in business analysis, process improvement, systems development life cycle, and project management or extensive institutional knowledge
  2. Experience in creating clear and concise Business Analysis documentation and Business Requirements
  3. Excellent process driven analysis skills
  4. Must possess leadership qualities and have the ability to work independently
  5. Ability to facilitate meetings, including agenda and minutes preparation
  6. Excellent verbal & written communication skills
  7. Strong organizational and interpersonal skills
 

EDUCATION AND TRAINING:

 
  1. Bachelor of Science degree in a related business major, technology major or equivalent experience
  2. Optional but preferred: BABOK or PMP training/certification
  3. Optional but preferred: Sharepoint experience, SQL, query, report writing.
 

EXPERIENCE:

 
  1. At least three (3) years of direct or closely related experience or equivalent combination of education and experience is required.

To apply, click here.